Customer Service

Through its products, Bauerfeind AG makes an important contribution to the maintenance and recovery of health - for a better quality of life. With more than 80 years of knitting experience and a close working relationship with physicians, medical retailers and patients, Bauerfeind is a strong and reliable partner.
The name Bauerfeind stands for quality and service. We have designed our service concept according to our customer's needs to guarantee efficient business transactions, optimal consultation quality and industry-specific competency every time.
Not only the quality of the products speak for Bauerfeind. Only through the service accomplishments of the entire organization, our international distribution network and an efficient, modern logistics process can we meet the high demands of our customers.

Customer Service

  • Order acceptance for products from all Bauerfeind business units with only one contact
  • Support during all phases of collaboration
  • Industry competent consultation with the service team

Technical Service

  • Product specialists as contact partners for questions regarding indications and technical details

Logistic Service

  • Central location of the logistics center allows shipping the next business day
  • Cooperation with specialized, trustworthy service providers
  • Central return delivery

Our Service guarantees